Pelgo for Zoom: Support
The Pelgo app for Zoom lets coaches on the Pelgo platform create and manage Zoom meetings for their coaching sessions. If you need help adding, using, or removing the app, our support team is here to help.
Hours of operation
Monday through Thursday, Eastern Time (ET):
- 9:00 AM to 12:00 PM ET
- 9:00 PM to 12:00 AM ET
First response time
We answer inquiries within 24 hours.
Contact support
- Create a support case: submit a request through our contact form. Please mention that it is about Pelgo for Zoom.
- Email support: support@pelgo.com
- Knowledge base: Pelgo for Zoom documentation (adding, using, removing the app, troubleshooting, and FAQ)
When you contact us
To help us resolve your issue quickly, include the email address of your Pelgo coach account, the email address of the Zoom account you connected, and a description of what happened, including any message shown on screen. Never send passwords.